Horrible Treatment at Rush University Medical Center

trauma_RN76
on 8/27/08 1:25 am - Fox River Grove, IL
The following is a letter to the CEO of Rush University Medical Center.  The patient is my husband, and I cannot believe how horribly he was treated there. 

Dr. Goodman,

I would like to take this opportunity today to let you know personally why I will never again be a patient at Rush University Medical Center. Today, I was treated with more disrespect by one of your physicians, Dr. Arthur Rhodes, than I have ever experienced. As one of the many morbidly obese people in the country today, I have dealt with a great deal of disrespect, but the humiliation I experienced at the hands of Dr. Rhodes was far and beyond the worst.

I visited Dr. Rhodes to have a check of some moles my wife was concerned about. The first thing he said when he walked in was, “I’m Dr. Rhodes. Boy, have you let yourself go!” Then, without another word or any consideration for my modesty, he took my hospital gown off and began examining me. When we had entered the room, his staff had said that an examination of the genital area was optional, but Dr. Rhodes examined my genitals without even asking permission. Even worse, while examining my penis he told me, “If you lost some weight, you could add a few more inches to that.” He then turned to my wife and said, “Length matters, doesn’t it?”

Dr. Rhodes then asked me to stand up, adding, “But do it carefully -- you’re so big you could tip my table over.” Then, standing there completely nude, in front of a female student doctor, he had me bend over and spread my buttocks open. I have never been more humiliated in my life.

Afterwards, before he even began talking about the moles for which I had been examined, he asked if I was trying to lose weight. However, before I was could compose myself enough to find words, he recommended I have bariatric surgery.

I understand that as a physician, Dr. Rhodes may have felt it was his duty to bring it to my attention that I am obese. At my size, Dr. Goodman, it would be hard not to realize this. If Dr. Rhodes had done even a preliminary patient interview, he would have found out that I have been working closely with my primary care physician, my nutritionist and my personal trainer to lose weight, and that in the past nine months I have lost over 50 pounds. Dr. Rhodes, however, was not interested in finding out anything about me. He walked into his exam room, and saw a fat man that he could berate and humiliate. I will never again be a patient at Rush University Medical Center, and I will be telling every family member, friend, acquaintance and coworker of the horrible way I was treated by your institution. My wife, who was stunned into silence during this encounter, has told me that she has never in her nursing career seen a doctor treat someone with this level of contempt.

At the very least, I deserve an apology from Dr. Rhodes, and in my opinion, he needs some serious counseling and sensitivity training if he is to continue to practice medicine. Obesity is a serious problem, but if all dermatologists act as he does toward obese patients, more of them will be dying of melanoma than of diabetes. This is not “how medicine should be.”

Please do not go to Dr. Arthur Rhodes.

berts4
on 8/27/08 5:34 am - Rock City, IL
I am saddened to hear of this treatment.

 

Tell someone that you love them!
Dawn
253/223/167/127
HW/SW/CW/GW
 

ChristineB
on 8/27/08 9:36 am - Western 'Burbs Chgo, IL
I am saddened to hear of both of your treatment here, but I am not sure that this is the proper forum for it. Keep in mind that many doctor's will read this board and other boards of this kind and it can work against you.

Christine

 
Open RNY May 7
260/155/140 




 

Lisa Tucker
on 8/27/08 9:51 am - Streator, IL
Revision on 04/19/13
I understand your frustration at this Dr., and I am very sorry that your husband and you were disrespected. I agree with you,  this letter should be sent to the medical center. And yes, your history should of been read prior to him coming into the room. I probly would of told him in the first 2 minutes that you didn't feel comfortable with him and you wanted another Dr.

 
 

Start Weight   330
Current          219    BMI 38  I am in the normal range!!!
Goal Weight  180



                   
 

carlak
on 8/27/08 11:25 am - Bradenton, FL
You should send this to the Editor in Cheif of the Chicago Tribune. Word would surly get out!!!!!
Carla
image hosting site

Nicolle
on 8/27/08 11:44 pm
Oh my gosh! I am sooo sorry this happened to your husband!

It reminds me of the time my sister went to the ER for a severe reaction to a bee sting. While she was there, swollen and miserable, the doc felt the need to talk to her about her weight (maybe he thought she was a bigger target for a bee to find?)

That sucks.

Nicolle

I had the kick-butt duodenal switch (DS)!

HW: 344 lbs      CW: 150 lbs

Type 2 diabetes and sleep apnea GONE!

(deactivated member)
on 8/28/08 7:07 am
I am so very sorry to hear of your husand's MIS-treatment by this Dr.  I certainly hope you get the apology you seek or at least some acknowledgement after this experience.
Cat C
on 8/30/08 11:23 am - Arlington Heights, IL

Really is amazing that he talked to your husband that way nor did even consider your feelings or the female student doctor feelings.

I found that terrible MD's profile on the hospital website, he even has his email address on it for those that want to email him. 

cathy

    highest weight -277  Surgery Day- 248.8  Current weight 162 / Goal-130 

 

curious11
on 9/22/08 10:08 am
Dear Patient,

This is a horrible situation.  You did not include your name here, but you will need to include it in order to get action.  What you have described here is called "psychological abuse", and the doctor and hospital in which he practices can and should be held accountable for his actions.

You should cut and paste your letter to the following addresses, who are the media relation people at Rush:  They will help get the ball rolling.

Good luck to you. 

Media Relations Staff at Rush:

  • John M. Pontarelli
    Chief Communications Officer
    Senior Director of Marketing Communications and Public Relations
    (312) 942-5949
    [email protected]

     

  • Kim Waterman
    Director of Media Relations
    (312) 942-7820
    [email protected]

     

  • Deb Song
    Assistant Director of Media Relations
    (312) 942-0588
    [email protected]

     

  • Nancy Di Fiore
    Public Relations Specialist
    (312) 942-5159
    [email protected]


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